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For our technicians to remotely access your computer and share your desktop, you must have a small piece of software (165 kb) installed on your computer. The button below will direct you to the technician links page, where you can begin the installation process. When the computer service is completed the remote software will be completely removed by the technician. By removing this software you can be assured that no one can access your computer in the future. By downloading and installing the software on your computer, you are agreeing to all the terms and conditions of our website. To view the terms and conditions click the "terms and conditions" button below. This process of remote desktop sharing across the internet is very safe, and it uses encryption. This means that each packet of data has a security code protecting it. This type of security is the same security used by most of the big online finance and banking websites. The only information ever transferred from your computer is the screen images…..no personal data or computer files are ever transferred across the Internet.
HAVE YOU BACKED UP YOUR DATA? It is always a good idea to back up any data that you cannot afford to lose. It is very unlikely that any data could be lost in the repair process, but it is always best (and we highly recommend) making a backup of all data before having any service performed on your computer. ***NOTE THIS SOFTWARE IS ONLY FOR WINDOWS 95, 98, ME, 2000, XP, and 2003. THIS SOFTWARE CANNOT BE RUN ON MACS, UNIX, LINUX, etc.***
BY CLICKING ON THE CONNECT
*** If at any time during the download process you need assistance, you can minimize the download window and click on the "Connection Tips" button on the left side menu. ***
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 MULTIPLE PROBLEMS?  See our pricing page for service plan packages.
NOT SURE WHAT YOU NEED?
NEED A GREAT GIFT IDEA!!!
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